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A Look Back - Page Four

Ultimately, Jobs' new machine will be judged by what's inside the black box. If nothing else, the NeXT is a treat for the eyes, ears and mind. The 17-inch black-and-white screen is remarkably sharp. It dispenses with floppy disks; instead, it stores information on a removable "optical disk" that can hold pictures and sound as well as 100,000 pages of text. Thanks to an advanced sound chip, the machine could be used as a telephone-answering machine or a music synthesizer. It can also record with the fidelity of a compact disc. The NeXT will come with a bundle of software designed to meet the needs of educators and students: word processing, a data base and advanced computer languages for programmers (not to mention a dictionary, thesaurus and "book" of quotations).

New computers often don't succeed because software isn't available for them yet. Jobs has tried to end-run that problem. The NeXT's operating system (the link between the machine and the programs it runs) is a variant of Unix, the current favorite in the academic and technical communities. That means the computer should be able to run the programs that exist or are being written with Unix. The machine makes it easy to write "courseware": instead of requiring complex programming commands, it uses a simplified set of software "building blocks." The company also offers a laser printer that beats the industry standard at a third of the standard's price.

Despite the technical wizardry, the NeXT is less revolutionary than evolutionary. Each component was within reach of Jobs' competitors. Of its pioneering "erasable optical" disk drive, Microsoft's Gates says: "Anyone can write Sony a check." (In fact, the drive came from Canon) But even as an evolutionary step, NeXT is impressive. After all, Jobs wrote the check to Canon before anyone else, and drove his staff to incorporate the device into his machine even though many analysts had not expected to see it emerge before 1990. "[Jobs'] gift is assessing the risk of new technologies-gambling that it will be ready when he's ready," says John Warnock of Adobe Systems, which produced NeXT software. "Most companies take things off the shelf." John Dvorak, computer columnist for the San Francisco Examiner, argues that even the gaps in Jobs' technical knowledge are part of his strength. "Since Jobs isn't a professional engineer," Dvorak says, "he doesn't know what can't be done."

The NeXT venture does have several strikes against it, however, the most important being the cost of bringing a computer to market. Trip Hawkins, an early Jobs protégé and now president of Electronic Arts, says that the Macintosh survived only because of bountiful profits from the Apple II line and because Apple "had a religious belief in it and went to the wall." NeXT, he says, "has the same religious leader, but not the cash cow." Critics also say any "box for the '90s" should have a color screen; Jobs says that's on the way.

Jobs' third act won't be as easy as his first, when Apple virtually invented the personal-computer market. The highly competitive workstation market has already seen its pioneer days, with plucky start-ups like Sun and Apollo. The $2.5 billion market is ripe for entry by majors like AT&T and IBM--which has already launched one unsuccessful workstation, but is gearing up for another try. Meanwhile, the high-end personal computers from IBM and Apple already rival low-end workstations for performance and price.

NeXT's competitors say they aren't worried about Jobs' entry into their turf. In the nine months before NeXT reaches the market (most machines will go to software developers until then), several of the competitors are likely to launch new machines that meet Jobs' computer head-on -- and offer deep discounts. "We're not out to do a 'NeXT killer'," says Curt Wozniak, vice president of the educational-products division at Sun. "We're out to capture the education market."

Despite those dangers, many industry analysts are still enthusiastic about NeXT. Adam Cuhney, a vice president and high-tech analyst at Kidder, Peabody & Co., was one of the few who warned in 1983 that the Lisa was overpriced. Although he notes that a lot can happen before NeXT comes to market, he calls it "a phenomenal product." Unlike the computer buyers of 1983, Cuhney says, today's market is now savvy enough to recognize value and pay for it. Mitch Kapor, who launched Lotus Development Corp. and its pioneering Lotus 1-2-3 business program, has now left to form a new company and is working with NeXT. Kapor predicts that "after the initial shock, when [workstation makers] realize they can't do spin control, they'll say [Jobs] is right."

Photograph: John Sculley, head of Apple Computer. Photograph by: Rob Kinmonth

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