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CDDesigner Manual: Troubleshooting
Troubleshooting
CDDesigner cannot connect to the daemon
- Reason: The daemon was not installed.
- Solution: Choose

to configure the local host.
- Reason: The daemon is initializing.
- Reason: The daemon was not started.
- Solution 1: The licence has expired. Apply for a new licence.
See
Licensing
CDDesigner.
- Solution 2: The disk on which the CDDeginer.app is located needs to be accessable
while booting. Make sure that the required disk is mounted by an entry in /etc/fstab. See UNIX man-pages for further information.
Building of an image fails
- Reason: There is not enough space to build the image.
- Solution 1: Make sure that the caches path leads to a disk with at least 750 MByte of
disk space available.
- Solution 2: The cache is filled up with data that cannot be removed. Log in as root and
remove all files in the cache's directory ending in ...REC manually.
- Solution 3: Try to write the CD without using the image cache.
See
The Image Cache.
- Reason: Some files are missing or invalid.
Writing fails
- Reason: Your writer is not configured correctly.
- Reason: The writing speed was to high. This may lead to an error like
Piping to...
failed.
- Solution 1: Select a lower speed.
- Solution 2: Switch on the image cache.
- Reason: Your SCSI controller is not configured correctly.
- Solution: Please send us a mail with your configuration. E.g.: Intel, Adpatec 2940,
HP 4020. Meet our web site to get a list of tested and new configurations.
Try to alter the controllers parameters for your writer. E.g.: Disable
Disconnection enabled and
Multiple Lun Support.
- Reason: The CD-R was already written or is defect.
- Solution: Try a new CD-R and choose the option Test Write Only to eliminate this
problem.
- Reason: Your system started to swap memory while writing the CD-R.
- Solution: This happens if you build very large images on a machine with less RAM.
In this case you should enable caching and start a test write: Typically test
writing will fail due to a buffer underrun. Now you should save the
document, terminate CDDesigner and start it again. Open the saved
document and try test writing again. On success you can then write the CD.
Incomprehensible Sounds on an Audio CD
- Reason: Your writer is not configured correctly.
- Solution: Log in as ROOT. Start the CDDesigner and choose

.
Select the local entry for your writer and press Modify. Change the Write
flag to swap the audio data while writing and press OK to make the
configuration available. You won't need to restart your computer, just try
again to write an Audio-CD.
See
Types.
The CD does not contain all files
- Reason: You do not have read access to some files.
A device does not eject the medium
- Reason: The device is not configured correctly or an unknown error occured.
- Solution 1: Log in as ROOT and press the Emergency button in the configuration
panel. Restart CDDesigner and choose

. Now you can
eject the CD by closing the window. - Solution 2: Configure your writer.
See
Configuring the local host.
CDDesigner terminates
- Reason: Any unkown error has occurred. Normally CDDesigner displays the
reason. Please report any of these crashes to us. Thanks.
- Solution: Restart the application.
The Workspace asks for a medium while ejecting
- Reason: An error of the driver.
- Solution: Select `Cancel' (probably several times)
The system crashes while reading an audio track
- Reason: Some devices cannot read protected audio tracks.
- Solution: None. Meet our homepage for an actual compatibility guide.
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